Terms of Service

Comprehensive terms and conditions for Wing Snob food delivery and catering services

1. Introduction and Acceptance

Welcome to Wing Snob ("we," "us," "our," or "Company"), a premier food delivery and catering service specializing in premium chicken wings and related food products. These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Wing Snob regarding your use of our website (chicken-wingsnob.click), mobile applications, food delivery services, catering services, and all related services (collectively, the "Services").

By accessing, browsing, or using our Services in any manner, including but not limited to placing orders, creating an account, or engaging with our content, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree with any part of these Terms, you must immediately discontinue use of our Services.

These Terms apply to all users of the Services, including customers, visitors, and any other users who access or use our Services. You represent and warrant that you have the legal authority to enter into this agreement and that your use of the Services will comply with all applicable laws and regulations.

1.1 Eligibility Requirements

To use our Services, you must:

• Be at least 18 years of age or have reached the age of majority in your jurisdiction
• Possess the legal capacity to enter into binding agreements
• Provide accurate, current, and complete information when creating an account
• Maintain the security and confidentiality of your account credentials
• Be responsible for all activities that occur under your account

1.2 Updates to Terms

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. Changes will be effective immediately upon posting on our website. We will notify users of material changes through our website, email, or other reasonable means. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Company," "we," "us," or "our" refers to Wing Snob, a food service business operating in the United States
• "Services" means all products, services, features, and functionalities offered by Wing Snob, including food delivery, catering, website, mobile applications, and customer support
• "User," "you," or "your" refers to any individual or entity that accesses or uses our Services
• "Content" means all text, graphics, images, music, software, audio, video, information, and other materials available through the Services
• "Website" refers to chicken-wingsnob.click and all related subdomains and mobile applications
• "Order" means a request for food products or catering services submitted through our Services
• "Account" refers to the user profile created to access our Services

3. Use of Services

3.1 Permitted Use

You may use our Services for the following permitted purposes:

• Personal, non-commercial use in accordance with these Terms
• Ordering food products for personal consumption or legitimate events
• Accessing information about our menu, services, and business operations
• Communicating with our customer service team for support
• Providing feedback and reviews about our products and services
• Participating in promotions, contests, or special offers as outlined in their respective terms

3.2 Prohibited Use

You agree not to use our Services for any of the following prohibited activities:

• Any illegal activities or purposes that violate applicable laws or regulations
• Attempting to gain unauthorized access to our systems, servers, or networks
• Interfering with or disrupting the integrity or performance of our Services
• Transmitting viruses, malware, or other harmful computer code
• Impersonating any person or entity or falsely stating your affiliation
• Harvesting or collecting user information without explicit consent
• Engaging in any form of harassment, abuse, or harmful behavior toward other users or our staff
• Violating intellectual property rights of Wing Snob or third parties
• Using automated systems or software to extract data from our Services
• Attempting to reverse engineer, decompile, or disassemble any software
• Submitting false, misleading, or fraudulent information
• Using the Services to spam or send unsolicited communications

4. User Accounts

To access certain features of our Services, you may be required to create a user account. When creating an account, you agree to:

• Provide accurate, current, and complete information about yourself
• Maintain and promptly update your account information to keep it accurate and complete
• Maintain the security of your password and accept responsibility for all activities under your account
• Immediately notify us of any unauthorized use of your account or any security breaches
• Be responsible for all activities that occur under your account

You may not create multiple accounts, share your account with others, or use anyone else's account without permission. We reserve the right to suspend or terminate accounts that violate these Terms or engage in suspicious activity. You may not use the name of another person or entity or a name that you are not legally entitled to use.

5. Products and Services

5.1 Product Descriptions and Availability

We strive to provide accurate descriptions of our food products, including ingredients, preparation methods, and nutritional information. However, we cannot guarantee that product descriptions or other content is entirely accurate, complete, or error-free. Product availability may vary by location and time, and we reserve the right to discontinue any product at any time without notice.

5.2 Food Safety and Quality Standards

Wing Snob is committed to maintaining the highest standards of food safety and quality. All our food products are prepared in facilities that comply with applicable health and safety regulations. However, we cannot guarantee that our products will meet your specific dietary requirements or preferences unless explicitly stated. Customers with food allergies or dietary restrictions should carefully review ingredient information and contact us with specific questions.

5.3 Allergen Information

Our menu items may contain or come into contact with common allergens including but not limited to eggs, dairy, nuts, soy, wheat, and shellfish. While we take precautions to prevent cross-contamination, we cannot guarantee that any menu item is completely free from allergens. Customers with food allergies should exercise caution and consult with our staff before placing orders.

5.4 Pricing and Payment

All prices are subject to change without notice. The total price for your order, including applicable taxes, fees, and delivery charges, will be displayed before you complete your purchase. Payment is due at the time of ordering. We accept various payment methods as indicated on our platform, and you authorize us to charge your selected payment method for the total amount.

5.5 Order Acceptance and Cancellation

Your order constitutes an offer to purchase products from us. We reserve the right to accept or reject any order for any reason, including product availability, credit verification, or other business considerations. Order confirmation does not guarantee acceptance. Orders may be cancelled or modified within a limited time after placement, subject to our cancellation policy. Orders that have entered preparation cannot be cancelled or modified.

5.6 Delivery Terms

We provide food delivery services within designated delivery zones during specified operating hours. Delivery times are estimates and may vary due to weather, traffic, order volume, or other factors beyond our control. We are not responsible for delays caused by circumstances outside our reasonable control. Delivery is available for orders meeting minimum order requirements, which may vary by location.

5.7 Temperature-Sensitive Items

We take appropriate measures to maintain food temperature during delivery, but we cannot guarantee that items will maintain optimal temperature during extended delivery times. For food safety reasons, we recommend consuming delivered food promptly upon receipt.

6. Intellectual Property

All content included in or made available through our Services, including but not limited to text, graphics, logos, images, software, and other materials, is the property of Wing Snob or its licensors and is protected by copyright, trademark, and other intellectual property laws. Our trademarks, service marks, and logos used and displayed on our Services are registered and unregistered trademarks of Wing Snob.

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for their intended purpose in accordance with these Terms. You may not modify, copy, distribute, transmit, display, reproduce, or create derivative works from our Services without our prior written consent.

Any feedback, suggestions, ideas, or other information you provide to us regarding our Services may be used by us without restriction or compensation to you. You represent and warrant that you have all necessary rights to provide such feedback and that such feedback does not infringe upon the rights of any third party.

7. User Content

Our Services may allow you to submit, post, or share content such as reviews, comments, photos, or other materials ("User Content"). You retain ownership of your User Content, but you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with our Services.

You are solely responsible for your User Content and agree that it will not:

• Violate any applicable laws or regulations
• Infringe upon the rights of others, including intellectual property rights
• Contain false, misleading, or defamatory information
• Include personal information of third parties without consent
• Contain offensive, inappropriate, or harmful content
• Promote illegal activities or substances

We reserve the right to remove any User Content that violates these Terms or that we deem inappropriate in our sole discretion. We do not endorse any User Content and are not responsible for its accuracy or reliability.

8. Disclaimers

OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WING SNOB DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our Services will be uninterrupted, error-free, or completely secure. We make no warranties about the accuracy, reliability, or completeness of any content or information available through our Services. Any reliance you place on such content or information is at your own risk.

We are not responsible for content, products, or services offered by third parties that may be linked to or integrated with our Services. Any interactions you have with such third parties are solely between you and the third party.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WING SNOB SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OUR SERVICES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you. In such jurisdictions, our liability will be limited to the fullest extent permitted by law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Wing Snob, its officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your use of our Services, including any data or content transmitted or received by you
• Your violation of any rights of another party, including any users
• Any other party's access and use of our Services with your unique username, password, or other appropriate security code

11. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by Wing Snob. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Wing Snob is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such third-party content, goods, or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit. The inclusion of any link does not imply endorsement by Wing Snob of the site or service.

12. Termination

We may terminate or suspend your account and access to our Services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms. Upon termination, your right to use our Services will cease immediately, and you must discontinue all use of our Services.

You may terminate your account at any time by contacting our customer service team or through your account settings. If you wish to terminate your account, you may simply discontinue using our Services.

All provisions of these Terms that by their nature should survive termination shall survive termination, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Governing Law and Disputes

These Terms shall be interpreted and construed in accordance with the laws of the United States and the state in which Wing Snob is primarily located, without regard to conflict of law principles. Any legal suit, action, or proceeding arising out of or related to these Terms or our Services shall be instituted exclusively in the federal or state courts located in our primary jurisdiction.

You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. Material changes may include changes to dispute resolution procedures, significant changes to privacy practices, or changes to fee structures.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms.

15. General Provisions

15.1 Entire Agreement

These Terms constitute the entire agreement between you and Wing Snob regarding the use of our Services and supersede all prior or contemporaneous understandings regarding such subject matter.

15.2 Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms will remain in effect and will be interpreted to best carry out the intent of the invalid or unenforceable provision.

15.3 Waiver

No waiver by Wing Snob of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.

15.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section shall be null and void.

15.5 Force Majeure

Wing Snob will not be liable for any failure or delay in performance under these Terms which is due to fire, flood, earthquake, elements of nature, acts of God, acts of war, terrorism, riots, civil disorders, rebellions, or other similar causes beyond our reasonable control.

16. Contact Information

If you have any questions about these Terms of Service, please contact us using the information below:

These Terms of Service are effective as of January 1, 2026, and will remain in effect until updated or superseded by new terms. We encourage you to review these Terms periodically to stay informed of any changes.